At Curvetti, we want to make your shopping experience as smooth, secure, and convenient as possible. This Payment Policy outlines our accepted payment methods, billing procedures, and security protocols. By placing an order on Curvetti, you agree to the terms outlined below.
1. Accepted Methods of Payment
To accommodate our global customers, we accept a wide variety of secure payment methods through our checkout system:
- Credit & Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club.
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay (for accelerated checkout).
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Alternative Payments:
[Insert if applicable, e.g., PayPal, Klarna, Clearpay, or Ideal].
We do not accept cash on delivery (COD), personal checks, bank transfers, or money orders.
2. Currency and Pricing
All prices listed on our website are displayed in Euros (€) by default, unless localized by our store's currency selector. Your bank or credit card issuer may apply currency conversion fees if your local account is managed in a different currency. Curvetti is not responsible for any foreign transaction or exchange fees levied by your financial institution.
3. Payment Processing & Billing
- Immediate Authorization: Your payment method will be authorized and charged immediately upon confirming your order at checkout.
- Order Verification: To prevent fraud, all order details are subject to verification. Please ensure your billing name, address, and contact information match the details associated with your payment method exactly.
- Declined Transactions: If your payment is declined, your order will be automatically cancelled. Please check your card balance, billing details, or contact your bank to resolve the issue.
4. Payment Security & Data Protection
Your security is our highest priority. The Curvetti store is hosted on Shopify, which is certified Level 1 PCI DSS compliant (Payment Card Industry Data Security Standard).
- All transaction data is encrypted using Secure Sockets Layer (SSL) technology.
- We never store, view, or retain your full credit card number or CVV code on our servers. Your payment data is handled exclusively by authorized secure payment gateways.
5. Sales Tax and Duties
Depending on your shipping destination, applicable sales tax, VAT, or local customs fees may be added to your order total at checkout or required upon delivery. Please refer to our Shipping Policy for complete details regarding international import duties.
6. Billing Disputes and Fraud
We take fraudulent activities seriously. Any chargebacks or payment reversals initiated without contacting our support team first will be investigated. If an order is flagged by our automated fraud detection system as high-risk, we reserve the right to cancel the transaction and issue a refund immediately to protect the cardholder.
7. Contact Information
If you have any questions, encounter billing errors, or need assistance regarding a payment on your account, please contact our support team:
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Email:
[Insert Support Email Address, e.g., support@curvetti.shop] - Contact Page: curvetti.shop